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Frequently Asked Question From Customers

Date:2019/12/9 15:42:51 Hits:1362 [ Back ]

Frequently Asked Question From Customers

1. Are you a factory or trading company?
We are a factory,
 our factory has about 23300 square meters, nearly 180 workers. And welcome to visit us at any time. It takes about 1 hour if from Wenzhou Airport, and takes about 30minutes if from Yongjia train station.We can pick you up if inform us in advance.


1. Can you do OEM /ODM orders?
Yes, we accept OEM/ODM order as we have a professional technical team and strong production capacity.


2. What safety standard does you meet?

CE(EN71-1-2-3), CCC, imported food grade environmental materials. 


4. What’s the MOQ?

Our MOQ is a 20GP container, but in general, price according to a full 40HQ.If EXW,we can do low quantity.


5. Can i have a sample before order?

Yes, low price with freight collection.


6. What is your terms of payment?

50% deposit, balance before shipment.



7. Port of shipment

Mostly Ningbo port,can be Shanghai and Wenzhou also.


8. What's your delivery time?

Normally,1 week for 1 full 40HQ.


9. How does your company control quality?

Quality is priority .Our company always attached great importance to quality control from the beginning to the end .



10. How can I start the order?

After you confirmed the model No. and Qty, we will make a final PI for you to check. After the PI is confirmed, you can arrange the deposit for us to start.